Your Privacy is Very Important to Us
We respect and protect your privacy. Safety4uCanada does not condone unsolicited email. We keep all emails and address information private and only for the exclusive use, of processing your orders or sending special email offers and information to you if you have opted to allow us to do so. Your name, address other personal information will never be given or sold to any other parties.
Any question about our Privacy Policy please contact our office at 1-519-762-0864 or email office@safety4ucanada.com
Shipping and Handling Charges
Customer is Responsible for all Shipping and Handling Charges! There is a minimum order of a $50.00 purchase, Due to packaging and handling.
We will need a contact phone number for all Residential Deliveries, send email with contact info to billingdept@safety4ucanada.com (Subject contact) also include you name.
Shipping and Handling Charges for the Yukon Territory
Due to delivery arrangements for this area and shipping to this area, there will be extra charges due to shipping arrangements between UPS and Purolater Courier Services. We have covered these extra costs but due to Our lost we have to charge extra for this service in this area and we do apoligize if this will cause an inconvience to you.
We will notify you about these costs before we proccess your orders and if not satisfied we will refund your money.
Product Warranty
All products listed on the Safety4uCanada Online Store are new factory sealed and retailed packaged with full manufacturer warranty.
Warranty claims are handled directly through the manufacturer.
There are No Returns on Food Products due to Health Regulations.
Safety4uCanada is not Responsible for any Manufacturer Warranty Claims or Repair Claims.
International Shipping Policy
International (Shipments)
There will be extra shipping charges for all International Shipments.
International shipments are all sent UPS AIR
Due to the high costs of shipping International, you will be notified by email of the extra costs and a request for the extra charges must be accepted for orders to be processed or your Pay-Pal payment will be refunded Less 30% Handling Fees.
(All Orders must be Paid in Full to Process)
International (Refunds)
Must notify Safety4ucanada 2 Days of receiving Item to apply for a refund. Return Items in original packaging.
Any international returns will have a 30% Restocking Fee,
Customer is responsible for all Shipping, Insurance,
Taxing and Broker costs of all Returns.
International (Warranties Returns)
Return Items in original packaging.
All warranties are disputed through the manufacturer not Safety4ucanada.
Customer will then be notified by email of manufacturer warranty decision.
Customer is responsible for all shipping, insurance, taxing and broker costs of all returns.
Secure Site Ordering
Safety4uCanada provides a Safe and Secure shopping environment for you. We only use Pay-Pal for our online orders and no others. So you can feel safe and secure while paying for your items online. If any extra charges are to apply, which is usually (Weight) we will contact you by phone if we have your phone number or email.
Phone Orders Call (519) 762-0864
We accept phone orders, you will be sent a Pay-Pal Invoice to your email so processing can go through.
This way your payment is secure and safe.
Fax Orders Call (519) 762-0865
Please call (519) 762-0864 before sending Fax
As of October 02, 2009:
Safety4ucanada accepts Credit Card information over the Phone, to make your purchasing more convenient. There`s a 3% charge for this service (Credit Card).
Our Mailing Address:
Safety4UCanada
RR#1 - 27782 Lakeview Line
Wallacetown, Ontario
N0L 2M0
Canada
Ph. # (519) 762-0864
Fax # (519) 762-0865 (Please Call First before sending Fax).
Important Note on all Freight Delivery Items
Before signing for any trucking delivery, examine all items for signs of damage. If any damage is found, make certain the delivering agent notes the damage on the release form. Freight damage must be handled by the Customer directly with the delivering Carrier by either refusing obviously damaged packaging or by filing a damage claim directly with the delivering Carrier if concealed damage is discovered after opening the package.
Return Merchandise Policy
Emergency Supplies and Survival Kits
If you are not pleased with your order, you may return it to us for a refund, exchange, or replacement when you notify us within 7 days from time of delivery. The refund amount does not include shipping and handling charges. For a refund of the purchase price, items must be unopened, in new condition, and returned in original shipping containers. In order to return your product, please contact us via email at: office@safety4ucanada.com to receive a Return Authorization Number ( R.A.N. ). All products that are accepted for return, which we will determine are not defective or restockable, will be charged a 20% per item restocking fee.
Important Note
Due to Health Department Regulations, forbids Us from accepting returns on all Food, MRE`s and Water items.
Product and Price Changes
All pricing, specifications, packages and product discontinuation are subjected to change without notice
Emergency, Personal Safety and Survival Supplies:
Due to packaging and handling costs there is a minimum order of $50.00
In order for us to ship to a residential address we need a contact number of family, friend or neighbour, send Your Contact Number information (Subject: Contact Number) Also put your name on email to office@safety4ucanada.com
All orders are shipped prepaid UPS Ground. Unless other arrangements are made.
Free Shipping on Orders over $250.00 (Some Restrictions may apply)
Email office@safety4ucanada.com for any questions or concerns you may have.
Most orders are shipped out within the next business day and may take 7 to 21 days to receive.
We know how expensive shipping can become. Charges are solely on the order and destination. Weight can differ the cost.
We have five manufactures that we use to make up our entire line of products. Depending on the contents of your order some products may be shipped separately. Please don`t be alarmed, as we will ensure that your complete order will arrive via UPS ground, all within a few business days of each other.
No extra charges for shipping will apply if orders are separate manufactures, Unless weight is a concern we will pay the extra shipping Cost (Not Weight Cost)
We at Safety4UCanada will track your order along its UPS route to insure its arrival of its destination.
NOTE:
If your order weight is over a 100 lbs. or Over sized. We will not be unable to tell you the Shipping Cost at the time of your order placement, We will contact you via email or telephone with a UPS ground shipping total that way we will let you know, so we may process and ship your order. Sorry, for any inconvenience, We accept Credit Card Payments over the telephone. Email office@safety4ucanada.com for any information.
Many of Our Emergency Disaster Kits, Food and Supplies are quite heavy, which may increase the shipping cost. Though this is very rare, you will be notified.
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